How long will it take to receive my COVID report after my test?

How long will it take to receive my COVID report after my test?

It could take between 5-15 minutes before your report is sent after your call, depending on the number of reports required. If you have not received your report after 30 minutes, please check your spam or junk folder. If you still do not see the report, please contact Acculab at support@acculab.ca.
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    • How will I receive my report?

      An email with a link for you to download your report will be sent to the email address you used to register for your Zoom call. The link will remain valid for 24 hours for you to go in and download your results. If you do not receive this email ...
    • What COVID test do we use?

      We currently use the Assure Tech (Hangzhou Co. Ltd) Rapid Antigen tests. The Assure Tech Rapid Antigen test has been authorized by Health Canada for use in Canada. You may verify this by clicking here. We recommend that you check with your travel ...
    • What is an antigen test?

      This test screens for the presence of the COVID-19 antigen. A positive result would indicate that you are in an early stage of infection. Do not rely upon the outcome of a screening test result only. A followup PCR or other NAAT-based test is ...
    • Can I buy this COVID test for use in the US?

      For a test to be considered valid in the country it is being used, it needs to be authorized in that country. Our tests are not authorized for use in the US.
    • Can I use this test for travel into the US?

      Although our tests are Health Canada authorized and may be used for travel into the United States, they are not accepted in every jurisdiction. It is your responsibility to check and understand the testing requirements for your destination to ensure ...