How will I receive my report?

How will I receive my report?

An email with a link for you to download your report will be sent to the email address you used to register for your Zoom call. The link will remain valid for 24 hours for you to go in and download your results. If you do not receive this email within 30 minutes after your call please check your spam or junk folder, if you still do not see the report please contact us at support@acculab.ca.
    • Related Articles

    • How long will it take to receive my COVID report after my test?

      It could take between 5-15 minutes before your report is sent after your call, depending on the number of reports required. If you have not received your report after 30 minutes, please check your spam or junk folder. If you still do not see the ...
    • How do I check availability for COVID Zoom appointments?

      To view availability please visit acculab.ca/book. You will not be able to book an appointment until you have placed your order as an order number will need to be entered to book the appointment. If you do not see an appointment available for the ...
    • Can I use this test to enter buildings and restaurants participating in the passport exemption program?

      Although these tests are Health Canada authorized, we recommend checking with the facility to insure that our proctored at home self test will be accepted. We currently use the Assure Tech (Hangzhou Co. Ltd) Rapid Antigen tests.
    • How do I book my COVID Zoom call?

      To book your appointment or to view availability please visit acculab.ca/book. You will not be able to book an appointment until you have placed your order as an order number will need to be entered to book the appointment. If you do not see an ...
    • Can I return my order?

      We at Acculab commit ourselves to serving our customers with the best products. Every single product that you choose is thoroughly inspected, checked for defects and packaged with utmost care. We do this to ensure that you fall in love with our ...